Public transport end stations should start with different letters

Summary: People often remember only the first letter; ambiguity creates confusion.

#transport #wayfinding

Public transport end stations should start with different letters

Why this matters

When rushing to catch a train or bus, passengers often glance quickly at screens. If two potential end stations share the same initial letter (e.g., “Airport” and “Avenue Park”), the cognitive load required to distinguish them increases significantly.

Principle

Avoid ambiguity. Distinct initials allow for faster, more confident recognition.